Claims route planning

Turn a full day of claims into one smart route.

AdjusterDash lines up your claims into a smarter route, then handles the real drive times and appointment windows — so you spend the day inspecting, not rebuilding your route in a spreadsheet.

  • Import from XactAnalysis, Symbility, or CSV
  • Drive-time & appointment-window aware
  • 14-day Pro trial, no credit card
The problem

A field day is a routing problem hiding in a spreadsheet.

Claims land from different assignments. Each has an address, a policyholder to reach, and a window. Ordering those stops by hand — then reordering every time one confirms, moves, or cancels —is where time and mileage quietly leak out of the day.

How it works

From assignments to a route you can actually drive.

01

Bring the claims in

Import assignment emails from XactAnalysis and Symbility, or upload a CSV. AdjusterDash reads the claim details and geocodes each property address for you.

02

Build the route

Pick your field day and AdjusterDash lines the stops into a route, times each leg with real road drive times, and keeps your confirmed appointment windows anchored.

03

Run and adjust the day

Reorder or lock stops, confirm appointments (SMS confirmations on paid Pro), and see the route on web and on your phone in the field.

What you get

Built around how a claim day actually runs.

Real drive times

No more guessing between stops

Once your route is set, AdjusterDash uses real road drive times to lay out the day — so the order actually holds up when you're the one driving it.

Windows respected

Appointments stay put

When a policyholder has a confirmed window, the route plans around it instead of quietly moving the visit to a time you never promised.

Intake to payment

One pipeline

Route planning is one step in the flow — every claim carries through inspection, report status, and payment tracking, so nothing slips after the drive.

Honest fit

Who claims route planning in AdjusterDash is for.

A strong fit if you…

  • Run your own daily field route as an independent or staff adjuster
  • Work assignments from XactAnalysis, Symbility, or a spreadsheet
  • Want your stops lined up by location and timed with real drive times
  • Want claims to keep moving through report and payment after the visit

Probably not yet if you…

  • Need multi-adjuster firm dispatch and capacity planning across a team
  • Want a full estimating platform — AdjusterDash works alongside Xactimate and Symbility, it doesn't replace them
  • Want the app to reroute you around traffic all day — Pro gives you live traffic-aware ETAs, but it won't automatically reshuffle your stops

Plan tomorrow's route tonight.

Bring in your claims, build the route, and drive a day that was planned for you. Free for 14 days on Pro.

Start free trial

New here? See the whole picture for independent adjusters, or how it handles a CAT deployment · 14-day Pro trial, no credit card required.